GRAPHICSThese are our terms of trade / service terms: a description of how we expect to conduct our relationship with you.
The contract
When we provide a quote which the client accepts, this forms the basis of the contract between Greener Graphics and the client.
The client
The client we are contracting with is the business or individual specified in the quote.
The goods or services
The exact nature of the goods and/or services to be provided are specified in the quote.
Work quoted at a fixed price will only include the goods and/or services specified in the quote. Anything outside the scope of the quote will be quoted for separately.
Estimates of time or work involved are not guaranteed to be accurate, however we will notify the client if we anticipate that our estimate will not be met once work has started.
The price
Where work is quoted at a fixed price, we reserve the right to change the final price if services procured by Greener Graphics vary.
Where a price has been estimated on a quote, the final price may vary.
Acceptance of quote
Once a quote is given it is valid for 30 days.
Confirmation from the client that work should proceed by email or by letter, constitutes acceptance of the quote.
Payment
Payment is by bank transfer.
Payment is due within 14 days of invoice unless otherwise specified in the quote.
We reserve the right to charge interest on late payments.
Any legal costs incurred while pursuing a debt will be chargeable to the debtor.
Delivery
Work will be delivered to the client on completion of a project.
Digital work will be delivered by uploading it to the client’s server or web host, or by CD or DVD, unless otherwise specified in the quote. Other works will be subject to a delivery times specified by external producers and will be discussed with the client before acceptance. Greener Graphics is not responcible for delays in delivery by external sources.
Risk and insurance
The client is responsible for keeping a copy of completed work. We are not responsible for work lost by the client or other web hosts.
Reservation of title
The client retains ownership of the CMS, the work that we are commissioned to do, and any images or text supplied for the production of work.
We retain ownership of any generic code used to produce work.
Installation
Hosting is not provided by Greener Graphics, so the client is ultimately responsible that their web hosting meets the required specification for their website.
Seller’s liability for products
The client has 30 days in which to identify any errors or omissions in our work which we will correct, after which time the client accepts the work as being free from error.
Delay by the seller
We are not liable for any delay due to late delivery by the client or by other suppliers.
Copyright
The client retains copyright of work that we are commissioned to do, and any images or text supplied for the production of work.
We retain copyright of any generic code used to produce work.
Warranty
We guarantee to repair any defects within 30 days of the work being supplied to the customer, after which time the client accepts the work as being free from error.
Claims
The client agrees to indemnify and hold harmless Greener Graphics from any claims resulting from the use of our products or services.